Contact Us

If you need urgent help or want to know where we are, contact us, and our super-fast support team can assist you right away.

We usually respond to all customer emails within 12 hours. If you haven’t received a reply, our email might have been mistakenly marked as spam or filtered by your email provider. Please check your spam or junk mail folder first.

If you still can't find our response, feel free to contact our representative directly via Facebook for the fastest support.

Enter your details below, and we will respond to your message via email.

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Contact Information
  • Business Hours

    We are open 24 hours a day, 7 days a week, 365 days a year.

  • Customer Service Hours

    Monday to Friday: 9:00 AM - 5:00 PM
    Weekends and holidays: Closed

  • Official Email

  • Complaints & Suggestions

    [email protected]

  • Facebook

    Contact our representative via Facebook for immediate assistance!

  • WhatsApp

    Contact us anytime, easily and quickly via 📱WhatsApp!

  • Live Chat

    Click the icon or the icon at the bottom right of the page.

  • Head Office Address

    Room 1605, Ho King Commercial Centre, 2-16 Fa Yuen Street, Mongkok, Kowloon, Hong Kong.
    (Please note that this is not the return address.)