How to Find the Right Battery

Identifying the Battery Part Number

Ensure that the laptop is unplugged and turned off, and that the battery is cool.
Turn the notebook upside down. Slide the battery latch to the left to the "unlock" position. While holding the latch in this position, remove the battery pack from the computer.
Look for the serial number printed on the label on the back of the battery. The serial number will be a more visible combination of letters and numbers.
For convenience, please refer to the images below showing a sample part number BTY-S14:

Find battery part no 1

Identifying the Laptop Model Name

This is the easiest and most direct way to locate the device's name/model number. Follow the steps below to obtain the model and product number:

Example 1: near the keyboard

Find Laptop Model 1

Example 2: technical support

Find Laptop Model 2

Effective Search Method

Once you know your laptop model name or the battery part number, you can start searching directly on our website.

Search Example

Tips:
  1. It is not necessary to include the word “Brand” (e.g., MSI, etc.) or “Battery” in the search. This search function only applies to exact matches.
  2. Make sure all words are spelled correctly, or use more general or alternative keywords.
  3. Try broadening your search by using fewer keywords.
  4. If you still cannot find the model you are looking for, click here to fill out the help form. We will contact you as soon as possible.